Castle Claims Service

In July of 2005, Blackburn Claim Services, Inc. was founded by Mark and Sherri Blackburn as sole principal owners. On January 1, 2006, Blackburn Claim Services, Inc. began doing business as Castle Claims Service. The original company, Castle Claims Service, Inc. was founded in 1963 in Castle Shannon, Pennsylvania. We strive to provide dependable and efficient service throughout Western Pennsylvania, Eastern Ohio, West Virginia and into Maryland from offices located in Pittsburgh, New Castle, and Erie.

Castle Claims Service continues to serve their clients, insurance companies, and self-insurers wishing to secure quality service for their policyholders and claimants, with fair pricing appraisals, estimates, and prompt contact and follow up.

As our business grows, we are always looking for methods to improve our practices, service, and employee expertise. As of January 2012, our adjusters are required to continue their education and training towards maintaining an up-to-date understanding of insurance and the perils related to the industry. Learn more about our employees and what they are doing by clicking here.

We are listed in BEST's Recommended Insurance Adjusters, the Claim Service Guide, and the Claims Pages Directory. We are members of the National Association of Independent Insurance Adjusters (NAIIA), Pennsylvania Association of Independent Insurance Adjusters (PAIIA),the Pennsylvania Association of Mutual Insurance Companies (PAMIC), Pittsburgh Claims Association (PCA), the Lake Erie Claims Association (LECA),and the Insurance Club of Erie County.

What We Do

We are a multi-line independent adjusting company servicing the Insurance Industry since 1963. We have the benefit of qualified competent adjusters with many years of adjusting experience. We use the Xactimate Estimating Program, we utilize File Trac Online Reporting for claim information and data storage. We pride ourselves in prompt contact within 24 hours and inspection within 48 hours of assignment. We secure agreed price appraisals with the insured or a contractor whenever possible.

We are A.M. Best recommended insurance adjusters. Click here to view our report on their website.

We are members of the Pennsylvania Association of Independent Insurance Adjusters. Click here to visit their website.

We are members of the National Association of Independent Insurance Adjusters. Click here to visit their website.